Introducing our mobile application designed to revolutionize the way coolies at railway stations receive and manage service requests. With this app, coolies can now connect with passengers in need of assistance, accepting bookings online and offering their services seamlessly, improving efficiency and customer satisfaction.
Key Features:
1. Receive Real-time Service Requests: Coolies can get live notifications of service requests from passengers at railway stations, helping them quickly connect with travelers who need help with their luggage. The app makes it easy for coolies to respond to bookings and offer timely assistance.
2. Set Availability Status: Coolies can update their availability in real-time. Whether you’re ready to take up a request or need to take a break, simply switch your status between “On” and “Off.” This ensures that only active and ready-to-work coolies are receiving service requests.
3. Profile Management: Coolies can create and manage their profiles, adding information such as their name,contact details, working station.
4. Track Earnings: Coolies can view their earnings in real-time. The app provides detailed reports, showing daily, weekly, monthly and total income, along with records of completed jobs and upcoming bookings. This feature helps coolies track their performance and improve their service.
5. In-app Details: Once a coolie accepts a request, the app provides passengers details including luggage details, train number and expecting time of arriving.
6. Customer Reviews and Ratings: After each job, passengers can leave reviews and ratings based on their experience. Coolies with higher ratings will be more visible to passengers, encouraging quality service and helping build a positive reputation.
7. Training and Support: Coolies will have access to the material and customer service support within the app. This helps them learn how to use the app effectively, deal with customer requests, and enhance their service.
How It Works:
1. Download the App: Coolies can download the app and sign up by providing their details.
2. Create a Profile: Set up your profile by adding information such as your name, station name, number.
3. Account Verification: After the creation of account by Cubuc partners, app admin will review and verify the account from backend. After the successful verification Cubuc partners account will be activated.
4. Receive and Accept Requests: After account verification Cubuc partners get the booking request. When passengers make a booking, coolies receive a notification and can choose to accept the request based on their current availability.
5. Complete the Job and Get Paid: Once the service is complete, the app automatically processes the cash payment, they get after the completion of service.
6. Receive Ratings and Feedback: After the service, passengers will rate your performance. Same way Cubuc partners (Coollie) can also rate the customer based on behavior and all.
Why Use the App?
- More Opportunities: With the app, coolies get access to more passengers and requests, increasing their chances of earning more.
- Time Management: Accept and manage jobs based on your availability, ensuring you can plan your day better.
- Efficient Work Process: From receiving requests to navigating the station and getting paid, the app simplifies the entire workflow for coolies.
The app is designed to make the lives of coolies (Cubuc partners) easier by modernizing how they connect with passengers. By bridging the gap between coolies and travelers, we’re making railway station services more efficient, organized.
Download the app today and start receiving online service requests from passengers at your railway station!